Terms of sale
Terms of Sale
These Terms of Sale govern all purchases made through Maison Lulu via our website maisonlulucreations.com. By placing an order with us, you agree to the following conditions:
1. Orders
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our sole discretion, including in cases of pricing errors or suspected fraud.
2. Pricing & Payment
Prices are displayed in your selected currency and include applicable taxes unless stated otherwise. Shipping fees will be added at checkout. Payments are securely processed via approved payment gateways. We do not store your payment information.
3. Confirmation
Once your order is placed, you will receive an order confirmation email. A shipping confirmation will follow once your package has been dispatched.
4. Modifications & Cancellations
Orders cannot be modified or cancelled once they are being prepared for shipment. Please contact us as soon as possible if you need assistance: support@maisonlulucreations.com.
5. Shipping
We ship worldwide. Please refer to our Shipping Policy for processing times, delivery estimates, and customs information.
6. Returns & Refunds
All sales are final unless the item arrives damaged or incorrect. To review eligibility and instructions, please refer to our Return & Refund Policy.
7. Product Descriptions
We make every effort to ensure product descriptions, images, and details are accurate. However, variations in color, texture, or fit may occur depending on screen settings or leather characteristics.
8. Limitation of Liability
Maison Lulu shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of France. Any disputes shall be resolved in the competent courts of Lyon, France.
10. Contact
If you have any questions about these Terms of Sale, please contact us:
📧 support@maisonlulucreations.com